Frequently Asked Questions

From Chery Oxford

Your questions, answered.

About the dealership.

  • Chery Oxford is located within North Oxford MINI, Main Rd, Long Hanborough, Witney OX29 8LA. We are easy to reach from across Oxfordshire, and the surrounding areas. Free parking is available at our showroom.

  • We are open Monday to Friday 08:30–18:00, Saturday 09:00–17:00, and Sunday 11:00–16:00. You can also contact us outside of these hours via email at info@cheryoxford.co.uk

  • You can reach us by phone on 01865 319060, by email at info@cheryoxford.co.uk, or by completing the enquiry form on our website. Our team typically responds within one working day.

The Chery range

  • We stock the full Chery TIGGO range including the TIGGO 4 Super Hybrid, TIGGO 7, TIGGO 7 Super Hybrid, TIGGO 8, TIGGO 8 Super Hybrid, and TIGGO 9 Super Hybrid. All models are available for test drive at our Oxford showroom.

  • The TIGGO 7 is a five-seat mid-size SUV, available in petrol and plug-in hybrid (PHEV) versions. The TIGGO 8 is a larger seven-seat family SUV, also available with a Super Hybrid plug-in drivetrain. The TIGGO 8 is ideal for families needing more space, while the TIGGO 7 offers a more compact and nimble driving experience. Both come with generous standard equipment.

  • Chery's Super Hybrid (PHEV) system combines a petrol engine with an electric motor and a rechargeable battery, allowing you to drive on electricity alone for everyday journeys and switch to petrol for longer trips. The TIGGO 7 Super Hybrid offers an electric range of approximately 75 miles (WLTP), making it ideal for low-cost commuting.

  • Yes. Chery vehicles offer a high specification relative to their price point. The TIGGO range includes features as standard that are often optional extras on rival European or Japanese brands — such as panoramic sunroofs, heated seats, large touchscreens, and advanced driver assistance systems (ADAS). Chery is one of the world's largest car manufacturers, with over 25 years of production experience.

Buying and financing

  • We offer a range of flexible finance options including Personal Contract Purchase (PCP) and Hire Purchase (HP). PCP allows you to pay lower monthly instalments and choose at the end whether to own the car, return it, or part-exchange. HP results in full ownership once all payments are made. Our finance team will recommend the right option based on your budget and circumstances.

  • Deposit requirements vary depending on the model, the finance product, and your personal circumstances. We work with a range of lenders to find competitive rates. Contact our team for a personalised quote with no obligation.

  • Yes, we accept part exchange on your current vehicle. You can get a valuation by contacting us with your vehicle's registration, mileage, and condition. Our team will provide a fair market offer, which can be put towards your new Chery.

  • Yes, selected Chery models are available on the Motability scheme. Please visit our Motability page or speak to our team directly for the latest eligible models and advance payment levels.

Servicing & Aftersales

  • Yes. Our trained technicians carry out scheduled servicing, maintenance, and repairs using genuine Chery parts. Servicing your car with us ensures your warranty remains valid and your vehicle stays in peak condition.

  • New Chery vehicles come with a 7-year/100,000-mile manufacturer warranty as standard. This covers defects in materials and workmanship and gives you peace of mind on the road.

  • Yes, we regularly have a selection of approved used Chery vehicles available. These are inspected and prepared to a high standard before sale. Check our current stock online or contact the team for availability.

Fleet & Business

  • Yes. Chery's TIGGO range is well-suited to business use, with low Benefit-in-Kind (BiK) tax rates on the hybrid models, competitive P11D values, and strong running costs. We offer a dedicated fleet service for companies looking to add Chery vehicles to their fleet. Contact us to discuss your requirements.